Shipping & Returns
Multiple purchases may be shipped together. Rates are weight based.
We ship with delivery confirmation option orders over $25.
Delivery confirmation available at current rate.
Small parts can ship via First Class Mail.
Books and bound material orders can ship at USPS media rate.
USA: PO box addresses,
APO, FPO and US territories
International: Service not available at this time.
All additional charges apply.
UPS / FedEx Shipping:
UPS and FedEx shipping services available.
COD: We do not ship COD.
Sales Tax: Minnesota sales tax rates apply to all MN orders (currently: 7.525%)
Resellers: Include a state Tax ID # in comments area of order form
Shipping damage is basically an issue for the shipping company.
We will take appropriate time and materials to protect our products.
Please contact us immediately upon receipt of goods.
We will work with you and the shipping facilitator to remedy the situation.
1. We want you to be completely satisfied.
2. The nature of the products we sell limits the manufacturers warranty,
and we are unable to enhance upon that.
3. That being stated, we will work with you to remedy
any product related issues.
4. Unless otherwise stated, all products are "AS IS" condition.
5. Shipping fees are not refundable.
Please contact us for a return authorization (RA) number.
1. This number should appear on the outside of the returned product package.
2. The product must be in original packaging, unused
and undamaged as it was shipped.
3. Include a copy of the original receipt with the RA number listed.
NOTE: Unsolicited returns will not be accepted.
Our general policy is to refund the purchase price of your product in full,
although we do reserve the right to apply a restocking fee.
In lieu of refund a store credit is also available
If we ship the wrong product we will remedy it, immediately.
Return shipping included.
Refunds will be made in the same method of original payment.
Shipping charges are not refundable.
It is our stated policy to not share, sell or otherwise provide any
personal and/or business information with any organization
without the written consent of all parties concerned.